<html><body><div style="font-family: lucida console,sans-serif; font-size: 12pt; color: #000000"><div><span style="color: #000000; font-family: 'lucida console', sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;" data-mce-style="color: #000000; font-family: 'lucida console', sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Dear Faculty, Members, Visitors, and Staff,</span><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;">Unfortunately, we ran into an unforeseen problem with the migration to Duo for Zimbra, we had to roll back to the old authentication system.</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;">The good news is that we identified the problem and IAS Computing will be working toward fixing it. We hope to come to a conclusion soon and will be back in contact to schedule the change once the issue has been solved.</div><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div><div style="clear: both;" data-mce-style="clear: both;">Thank you for your patience,<br>Brian</div></div><div><br></div><div data-marker="__SIG_PRE__">-- <br>Brian Epstein <bepstein@ias.edu> (he/him) +1 609-734-8179<br>Manager, Network and Security, CISO Institute for Advanced Study<br>Key fingerprint = 5CD3 1511 CFCD 9388 1A53 7A45 3137 D4CC C418 A386</div><br><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"Brian Epstein" <bepstein@ias.edu><br><b>To: </b>"everyone" <everyone@ias.edu><br><b>Sent: </b>Monday, June 26, 2023 2:47:07 PM<br><b>Subject: </b>Zimbra Webmail Client moving to Duo authentication<br></div><br><div data-marker="__QUOTED_TEXT__"><div style="font-family:'lucida console' , sans-serif;font-size:12pt;color:#000000"><div><div style="text-align:center"><a href="https://www.ias.edu/zimbra-web-mail-move-duo" target="_blank" rel="nofollow noopener noreferrer">View this email on the web.</a></div><br><div>Dear Faculty, Members, Visitors, and Staff,</div><br><div>On Wednesday, June 28, 2023, the Zimbra Web Mail client will start using Duo to prompt you when you log in. This change brings Duo in line with our other web applications to give you a Single Sign-On experience.</div><br><div>This change only affects users that access their mail with their browser to the address <a href="https://mail.ias.edu" target="_blank" rel="nofollow noopener noreferrer">https://mail.ias.edu</a>. Other mail clients such as Outlook, Thunderbird, iPhone, or Android devices are not affected.</div><br><div>If Zimbra Web is the first IAS application that you log into you'll be greeted with a login screen with a picture of the back of Fuld Hall on a rainy day. If you have Multi-Factor Authentication set up, you'll be asked to respond to a Duo push or enter a Duo passcode after you put in your username and password. If you have already logged into an IAS web application with Duo, you should be authenticated and immediately access your email.</div><br><div>This Single Sign-On system gives you faster access to the web applications you use with the added security of Multi-Factor Authentication with Duo. If you have not yet set up Duo, you can by going to <a href="https://UpdateMe.ias.edu" target="_blank" rel="nofollow noopener noreferrer">https://UpdateMe.ias.edu</a> and clicking the "Configure" button under " Multi-Factor Authentication". If you run into any problems, please contact your school helpdesk. Rest assured, if you haven't set up Duo, yet, you'll still be able to log in to get your mail without it.</div><br><div>Thanks,</div><div>Brian Epstein</div></div><br><div>-- <br>Brian Epstein <bepstein@ias.edu> (he/him) +1 609-734-8179<br>Manager, Network and Security, CISO Institute for Advanced Study<br>Key fingerprint = 5CD3 1511 CFCD 9388 1A53 7A45 3137 D4CC C418 A386</div></div><br></div></div></body></html>